Last update: 7th September 2022
This privacy notice sets out how Accord Mortgages Limited (‘Accord’) will collect and use your personal data and your information rights. We are committed to taking good care your personal data and ensuring the highest standards of privacy. If you have any questions about this notice, don’t hesitate to get in touch with us. We’ll be more than happy to help.
Accord is part of the Yorkshire Building Society Group (Accord’s parent). The Yorkshire Building Society Group consists of:
YBS decides what personal information we need to collect about you, how we use it, who we share it with and how long we keep it. This makes us the data controller of your personal information for data protection purposes.
Personal information is any information that can be used to identify you or another living individual either on its own or together with other information available to us. We collect personal information to include you in our Growth Series Communications and to deal with you as a Broker.
We will respect your rights to privacy and will only collect, use, store and share your personal information where a lawful purpose applies:
We will only use, keep and share your personal information as required to meet our legal and regulatory obligations or to deal with your enquiry, administer and manage our communication with you. After this time, we will delete your personal information in line with the requirements Data Protection Act (2018) and GDPR.
The purpose of Growth Series is to provide you with resources and essential information in order to help you build your business.
You can be removed from Growth Series communications at any time. To unsubscribe from the Growth Series communications at any time you can select Unsubscribe or Manage Preferences at the bottom of the email we send to you through our communications.
We share relevant information with associate companies, agents and service providers, market research agencies and providers of information technology services to administer the Growth Series Communications. All companies we work with are assessed for adequacy of their security controls.
You have a number of rights under Data Protection laws. These are to:
For information on Your Rights see our booklet “Your Rights and Data Protection”. This booklet informs you of your rights under Data Protection Regulations and our legal obligations regarding your personal information.
If you wish to invoke any of your rights in relation to your Growth Series Communications details, please follow this link Privacy Web Form (onetrust.com) or alternatively you can contact us at DSAR@ybs.co.uk
Our Data Protection Officer (DPO) provides help and guidance to make sure we apply the best standards to protecting your personal information. If you think your personal information has been misused, not kept safe or your rights have not been met, please contact our DPO by writing to us at:
Data Protection Office,
or by emailing email@example.com
If you are not happy with a response from us, you can also contact The Information Commissioner’s Office (ICO) by post at:
ICO Wycliffe House,
or visiting the ICO at www.ico.org.uk
You should note that ordinary email is not secure. Please do not send us any confidential information via email. Similarly, we will only use email to send confidential information about your accounts to you where are required to do so, where you specifically request it and where it is suitably protected.
All communications with us may be monitored/recorded to improve the quality of our service, and for your protection and security.